Contact

Get in touch with the International Protection Accommodation Service

Group of people meeting together in a shared community and support setting
Ways to contact

There are different ways to contact IPAS and other services. Choose the option that best matches your situation.

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General Queries

General Questions About Accommodation

If you have questions about your accommodation, payments, or daily life in your centre, you can contact IPAS.

Important:


When contacting IPAS, include:

  • Your full name
  • Your IPAS number (if you have one)
  • Your accommodation centre name
Application Queries

Questions about your International Protection Application

If you have questions about your accommodation, payments, or daily life in your centre, you can contact IPAS.

Important:


Only contact the IPO for:

  • Application status
  • Interview questions
  • TRC issues
  • Updating personal details
Raise a concern

Problems in Your Accommodation Centre

If you have a concern about your accommodation, first speak to the centre manager or staff in your centre.
If the issue is not resolved, you can raise a formal complaint.

Learn how to raise a concern →

Emergency Contacts

If you are in danger or need urgent help, call emergency services

Emergency numbers in Ireland:

These numbers are free to call from any phone.
Use these numbers only in serious or emergency situations.